Support

You can book a trip through our website by selecting your desired destination and package, then following the booking steps in the checkout process.

Cancellations can be made up to 7 days before the trip start date for a full refund. Please check your booking details for specific terms.

Payments can be made via PayPal during the booking process. Ensure your payment is completed to confirm your booking.

You can reach us via the contact form below, email at support@koursair.com, or call our helpline at +1-800-123-4567.

Yes, all our trips can be fully customized based on your preferences, budget, and travel style.

Absolutely. We provide special packages for families, couples, and group travelers with exclusive benefits.

Yes, a deposit is required to secure your booking. The remaining balance can be paid later as per the payment schedule.

We accept secure online payments, including PayPal. More options may be added soon.

Yes, you will receive a confirmation email with all booking details once payment is successful.

Yes, changes are allowed depending on availability and supplier policies. Additional charges may apply.

If a trip is canceled, both the user and admin will receive an email, and refunds will be processed according to our cancellation policy.

We provide guidance and support, but visa approvals depend on the respective embassy or authorities.

Flights may or may not be included, depending on the package. This will be clearly mentioned in your itinerary.

Travel insurance is not included by default but can be added upon request.

Yes, we welcome solo travelers and can tailor experiences to ensure safety and comfort.

You can view all your bookings in the “My Bookings” section after logging into your account.

Our support team is available to assist you during your journey for any urgent concerns.

No, once your booking is confirmed, prices remain fixed unless you request modifications.

We recommend booking at least 4–6 weeks in advance for the best availability and pricing.